2,000 companies and 50,000 people build better customer experiences with Groove
The Shared Inbox for when you outgrow email
In the beginning, email is fine for support, but as you grow it becomes impossible to keep track of everything and manage your team. Email doesn’t scale, but luckily Groove does.Learn more
"With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our happiness score is up to 89%."
Help your customers help themselves
Reduce your support volume and increase satisfaction with a 24/7 self-serve Knowledge Base.Learn more
"With Groove we didn’t have to choose between simplicity and functionality."
One click to amazing insight
Easy-to-understand reports that help you stay on top of the most important customer support metrics.Learn more
"Implementing Groove required ZERO training for our team. Within minutes we were all just working and grooving."
Drive sales with a personal touch
Use the convenience of Live Chat to improve response time and convert more customers.
Within 48 hours of signing up, a member of our Customer Success team will reach out to get you up and running. They’ve been doing remote support for years, so don’t hesitate to ask them for advice.
Resources to help you succeed
If you don’t know the Groove story, we’ve been 100% work-from-home for the last seven years. We’ve learned a lot—and so will you. Here are three of our top posts about working remotely.
47 Insanely Practical Work From Home Tips from Our 100% Remote Team
We’ve been 100% work-from-home for the last seven years and know how to manage this lifestyle. We’ve learned a lot—and so will you.
How to Connect with Influencers and VIPs: The Exact Email Scripts I Use
Want to learn how to connect with influencers and VIPs? Here what I do—along with the exact email scripts I use for my outreach.